Frequently Asked Questions
About Everest Active
Everest Active is a premium Australian activewear brand creating high-performance apparel and accessories that deliver exceptional comfort, modern style, and superior functionality for active lifestyles and everyday living.
The name Everest Active embodies peak performance, relentless ambition, and the spirit of adventure. Inspired by the world’s tallest mountain and rooted in the founder’s journey from the foothills of Everest, it reflects our unwavering commitment to quality, excellence, and reaching new heights with every product.
Everest Active combines cutting-edge performance fabrics, original designs, and ethical manufacturing to deliver products that are functional, stylish, and built to last.
Everest Active was founded to empower people to move confidently, powered by apparel that combines style, durability, and performance for all active lifestyles.
Yes, Everest Active is proudly Australian-owned and operated, with our headquarters and main operations based in Melbourne.
Everest Active products are available exclusively online, allowing us to deliver our high-quality products worldwide. However, retail partnerships and pop-up events may be announced periodically.
Sign up for our newsletter on the website and follow us on social media for updates on new collections, exclusive offers, and promotions.
Design and Manufacturing
The Everest Active in-house design team creates all of our activewear, focusing on original, stylish, and functional designs. These pieces are crafted for high-performance activities while remaining stylish and comfortable for daily wear.
Designed in Australia and manufactured in carefully selected, ethically audited factories in ___ to ensure quality and performance.
We use high-performance fabrics that are moisture-wicking, durable, and breathable.
Yes, our caps are UPF-tested to provide reliable sun protection.
Yes. We use ethical labor practices, responsibly sourced materials, and eco-conscious production methods.
Through rigorous material testing, quality control inspections, and durable construction techniques, every product meets our high-performance standard.
Payment & Checkout
We accept credit/debit cards, PayPal, and other secure online payment methods.
Our website uses SSL encryption and secure payment gateways, ensuring that your information is never stored and always protected.
No, you are always welcome to check out as a guest. However, by creating an account, you can access services such as order tracking and your purchase history.
Shipping & Delivery
All products ship from our Australian warehouse.
Yes. We ship to selected international destinations.
Shipping fees are calculated at checkout based on destination and order weight.
International customers may be responsible for customs duties or import taxes, depending on local regulations.
Contact customer support with your order number. We will track your package and resolve the issue.
If the order has not yet been dispatched, we will be happy to change the shipping address. Contact support immediately.
Contact our support team. We will replace or refund the product in accordance with our policy.
Exchanges & Returns
Items can be returned within 30 days of delivery, unused, unwashed, and in original packaging. Sale items and gift cards are non-refundable unless defective.
Contact customer support with your order number. You will receive instructions and a return label for domestic returns.
Yes, we can facilitate the exchange through our support team, subject to stock availability.
If your item is damaged or defective, submit photo evidence to our support team, and we will arrange a replacement or full refund.
- For defective or incorrect items, we cover all shipping costs.
- For change-of-mind returns, customers are responsible for return shipping fees.
Product Warranties
Yes, all Everest Active products come with a 12-month warranty against manufacturing defects.
Contact support with your order number and photo evidence. Claims are reviewed and resolved via repair, replacement, or refund.
Yes, but international customers are responsible for return shipping unless the defect is manufacturing-related.
Warranty claims are generally replaced with the same item; exchanges for different products are subject to stock availability.
Product Care
- Machine wash on a cold, gentle cycle using mild detergent.
- Follow with air-drying or a low-heat tumble dry.
- Do not bleach, iron on low heat if necessary.
- Follow the care instructions listed on product tags.
Store in a cool, dry place, fold neatly or hang on padded hangers, and avoid direct sunlight
Yes, on low heat, avoiding logos or technical fabric areas.
- Wash with similar fabrics to prevent pilling.
- Avoid dry cleaning and harsh chemicals.
- Treat stains promptly with mild soap.
Product Sizing
Check our size charts on each product page and measure your chest, waist, hips, and inseam to find your best fit.
Yes, Everest Active provides separate charts for men’s and women’s sizing.
Yes, see our Exchanges & Returns policy for size exchanges.
Currently, Everest Active is focused on adult activeware. Youth sizing may be available in future collections.
Sustainability & Ethics
Yes, all Everest Active products are made in factories that undergo regular audits and comply with international standards of fair labor protections.
We maintain traceable, visible supply chains, ensuring customers can trust where and how products are made.
Yes. We prioritize sustainable fabrics, eco-conscious manufacturing, and minimal waste. Our materials are sourced from select suppliers who align with responsible and ethical sourcing standards.
Everest Active regularly reviews its practices to improve sustainability, reduce environmental impact, and ensure ethical operations.




